VACANCY ANNOUNCEMENT NO. 2023-030

Position Title:      Visa Assistant NIV

Opening Period:   November 13 – 27, 2023

Series/Grade:        FSN-7; FP-07

Salary:                  *Ordinarily Resident (OR): CLP 18,321,223 gross salary p.a.

U.S. citizen resident candidates will also be paid in Chilean pesos.

For USEFM: Actual salary will be determined by Washington, D.C.

For more info:       Mailing Address: Santiagojobs@state.gov

Who may apply     All Interested Candidates/All sources

Security clearance required:    Non-Sensitive

Marketing statement:  We encourage you to read and understand the Eight (8) Qualities of Overseas Employees. 

Summary:       The U.S. Embassy in Santiago, Chile is seeking eligible and qualified applicants for the position of Visa Assistant NIV, for the Consular section.

 The work schedule for this Position is:  Full-time: 40 hours/week

Start date:  The successful applicants must be able to begin work within approximately 4 weeks of receipt of agency authorization and/or clearances/certification or their candidacy may end.

Supervisory position:   No

Basic function of position: Under the direct supervision of the LE staff Visa Unit Supervisor in accordance with the section’s standard operating established by the Foreign Affairs manual and set by Post’s local conditions, the jobholder screens incoming visa applications for accuracy and completion, assigns visa classifications, adds annotations, and reviews supporting application documentation (e.g., birth certificate, marriage certificate, police records, school forms, etc) – in accordance with specific FAM guidance – allowing officers to adjudicate visa cases.  Maintains awareness of visa procedures and clearance requirements, adjust processes for periodic changes in visa policies, and support overall consular operations.  Job holder manages correspondence from the public, Government of Chile, international organizations, and other diplomatic missions and responds accordingly with accurate information using approved templates.

ALL ORDINARILY RESIDENT APPLICANTS MUST HAVE THE REQUIRED WORK AND/OR RESIDENCY PERMITS TO BE ELIGIBLE FOR CONSIDERATION.

 Qualifications/Requirements:

 Applicants must address each selection criterion detailed below with specific and comprehensive information supporting each item.  Failure to do so may result in a determination that the applicant is not qualified.

1.      Completion of secondary school or local equivalent is required.

2.     Minimum of two years of office professional experience within business, non-governmental, or governmental organizations to include customer service or general administrative processes.

3.     Level III (Good Working Knowledge) in writing/ speaking/ reading English and Spanish is required.  (This will be tested.)

4.     The jobholder must have a basic understanding of United States policies pertaining to visas and travel, must be familiar with U.S. Embassy services; user level knowledge of standard office Microsoft application systems such as MS Excel, Word, and PowerPoint.

5.     Must have basic mathematical skills, English/Spanish communications and writing skills.  Ability to review applications for completeness and accuracy.  Must have good interpersonal skills and the ability to work professionally with or non a team under occasional stressful conditions.

Please note that for any or all the above requirements testing might be applied.

NOTES:

1. All applicants under consideration will be required to pass medical and security certification.
2. All non-Chilean ordinarily resident applicants must have the required residency and/or work permit to be eligible for consideration.
3. American Citizens residing in Chile and working for the U.S. Embassy are required to file and pay U.S. federal taxes and FICA contributions in addition to Chilean taxes and social security contributions.  Please note that as an employee of the U.S. Government, you are ineligible to take the Foreign Earned Income Exclusion (FEIE, Form 2555).  For detailed information, please refer to the IRS website at www.irs.gov.
4. Current Ordinarily Resident (OR) employees who are currently serving a probationary period are not eligible to apply.  Current Ordinarily Resident (OR) employees who are currently on a PIP (Performance Improvement Plan) are not eligible to apply.
5. Current Not Ordinarily Resident (NOR) employees hired on a Family Member Appointment (FMA) or a Personal Service Agreement (PSA) are not eligible to apply within the first 90 calendar days of their employment, unless they have a When Actually Employed (WAE) work schedule.

EQUAL EMPLOYMENT OPPORTUNITY: The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation. 

HIRING PREFERENCE SELECTION PROCESS:  When qualified, applicants in the following hiring preference categories are extended a hiring preference in the order listed below.  Therefore, it is essential that these applicants accurately describe their status on the application.  Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

HIRING PREFERENCE ORDER:

(1) AEFM / USEFM who is a preference-eligible U.S. Veteran*

(2) AEFM / USEFM

(3) Foreign Service employees on LWOP** and Civil Service employees with a reemployment rights

* IMPORTANT:  Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214, Certificate of Release or Discharge from Active Duty, equivalent documentation or certification. A “certification” is any written document from the Armed Forces that certify the service member is expected to be discharged or released from active duty service in the Armed Forces under honorable conditions within 120 days after the certification is submitted by the applicant.  The certification letter should be in the letterhead of the appropriate military branch of service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.  Acceptable documentation must be submitted in order for the preference to be given.

** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.

For more information (i.e., what is an EFM, USEFM, AEFM, MOH) and for additional employment consideration please visit the following link: https://careers.state.gov/downloads/files/definitions-for-va.

How to Apply:  All applicants must electronically submit information through the Embassy’s Electronic Recruitment Application (ERA) site, through the link on the Embassy’s internet site at (https://erajobs.state.gov/dos-era/chl/vacancysearch/searchVacancies.hms). All applications must be submitted through ERA to be considered.

Applications will not be considered complete until all required documents (listed below) are attached:

Required:

Other Residence and/or Work Permit (for non-Chilean applicants)

DD-214 (if applicable)

What to Expect Next:  Only applicants who are invited to take a language or skills test or who are selected for an interview will be contacted via email.

For further information: the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office (santiagojobs@state.gov).

Thank you for your application and your interest in working at the U.S. Mission in Santiago.

VACANCY ANNOUNCEMENT NO. 2023-031

Position Title:      Human Resources Assistant

Opening Period:   November 20 – December 4, 2023

Series/Grade:        FSN-8; FP-06

Salary:                  *Ordinarily Resident (OR): CLP 27,030,639  gross salary p.a.

U.S. citizen resident candidates will also be paid in Chilean pesos.

For USEFM: Actual salary will be determined by Washington, D.C.

For more info:       Mailing Address: Santiagojobs@state.gov

Who may apply     All Interested Candidates/All sources

Security clearance required:    Non-Sensitive

Marketing statement:  We encourage you to read and understand the Eight (8) Qualities of Overseas Employees. 

Summary:       The U.S. Embassy in Santiago, Chile is seeking eligible and qualified applicants for the position of HR Assistant, for the Human Resources Office.

 The work schedule for this Position is:  Full-time: 40 hours/week

Start date:  The successful applicants must be able to begin work within approximately 4 weeks of receipt of agency authorization and/or clearances/certification or their candidacy may end.

Supervisory position:   No

Basic function of position:  Responsible for specific functions performed at post.  Primary responsibility is management of the LE Staff performance management cycle; acts as primary POC for Merit Based Compensation (goMBC) system.  Other major responsibilities include oversight of the post award program, post training program, and acting as Contracting Officer Representative (COR) and main POC for the LE Staff health insurance program.  Acts as Post’s Main Timekeeper.  May be asked to assist with preparation of all types of personnel actions and files and prepares periodic and non-recurring reports.

ALL ORDINARILY RESIDENT APPLICANTS MUST HAVE THE REQUIRED WORK AND/OR RESIDENCY PERMITS TO BE ELIGIBLE FOR CONSIDERATION.

 Qualifications/Requirements:

 Applicants must address each selection criterion detailed below with specific and comprehensive information supporting each item.  Failure to do so may result in a determination that the applicant is not qualified.

1.      Completion of two years of general college studies is required.

2.     Minimum of three years of experience in human resources or administrative field is required.

3.     Level III (Good Working Knowledge) in writing/ speaking/ reading English and Spanish is required.  (This will be tested.)

4.     Knowledge of general office management practices and procedures.  Good working knowledge of local labor and social security laws as well as recruitment prevailing practices and customs is required.

5.     Good working knowledge of Microsoft Office (Word, Excel, Power point, and Internet).  Must have understanding of mathematical formulas for preparing statistical reports.  Must have excellent customer service and communication skills; must be organized, diligent and able to work under pressure.

Please note that for any or all the above requirements testing might be applied.

NOTES:

1. All applicants under consideration will be required to pass medical and security certification.
2. All non-Chilean ordinarily resident applicants must have the required residency and/or work permit to be eligible for consideration.
3. American Citizens residing in Chile and working for the U.S. Embassy are required to file and pay U.S. federal taxes and FICA contributions in addition to Chilean taxes and social security contributions.  Please note that as an employee of the U.S. Government, you are ineligible to take the Foreign Earned Income Exclusion (FEIE, Form 2555).  For detailed information, please refer to the IRS website at www.irs.gov.
4. Current Ordinarily Resident (OR) employees who are currently serving a probationary period are not eligible to apply.  Current Ordinarily Resident (OR) employees who are currently on a PIP (Performance Improvement Plan) are not eligible to apply.
5. Current Not Ordinarily Resident (NOR) employees hired on a Family Member Appointment (FMA) or a Personal Service Agreement (PSA) are not eligible to apply within the first 90 calendar days of their employment, unless they have a When Actually Employed (WAE) work schedule.

EQUAL EMPLOYMENT OPPORTUNITY: The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation. 

HIRING PREFERENCE SELECTION PROCESS:  When qualified, applicants in the following hiring preference categories are extended a hiring preference in the order listed below.  Therefore, it is essential that these applicants accurately describe their status on the application.  Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

HIRING PREFERENCE ORDER:

(1) AEFM / USEFM who is a preference-eligible U.S. Veteran*

(2) AEFM / USEFM

(3) Foreign Service employees on LWOP** and Civil Service employees with a reemployment rights

* IMPORTANT:  Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214, Certificate of Release or Discharge from Active Duty, equivalent documentation or certification. A “certification” is any written document from the Armed Forces that certify the service member is expected to be discharged or released from active duty service in the Armed Forces under honorable conditions within 120 days after the certification is submitted by the applicant.  The certification letter should be in the letterhead of the appropriate military branch of service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.  Acceptable documentation must be submitted in order for the preference to be given.

** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.

For more information (i.e., what is an EFM, USEFM, AEFM, MOH) and for additional employment consideration please visit the following link: https://careers.state.gov/downloads/files/definitions-for-va.

How to Apply:  All applicants must electronically submit information through the Embassy’s Electronic Recruitment Application (ERA) site, through the link on the Embassy’s internet site at (https://erajobs.state.gov/dos-era/chl/vacancysearch/searchVacancies.hms). All applications must be submitted through ERA to be considered.

Applications will not be considered complete until all required documents (listed below) are attached:

Required:

Other Residence and/or Work Permit (for non-Chilean applicants)

DD-214 (if applicable)

What to Expect Next:  Only applicants who are invited to take a language or skills test or who are selected for an interview will be contacted via email.

For further information: the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office (santiagojobs@state.gov).

Thank you for your application and your interest in working at the U.S. Mission in Santiago.