Message for U.S. Citizens: Natural Disaster Alert for September 25, 2023


Natural Disaster

Location:  Araucania and Los Rios Regions

Event: Chile’s National Geology and Mining Service (SERNAGEOMIN) raised the alert from yellow to orange– second-highest level on a four-tier scale –on Sunday, September 24, for the Villarica volcano citing a gradual increase in volcanic activity.  The restricted zone around the volcano was increased from 500 meters to eight kilometers.  The National Office of Emergency of the Interior Ministry (SENAPRED) is also maintaining a yellow alert for the communes of Villarrica, Pucon, and Curarrehue in the La Araucania Region and the commune of Panguipulli in the Los Rios Region.  Additional eruptions could cause low-level seismic activity, ash clouds, and landslides in the surrounding area.

The U.S. Embassy advises all U.S. citizens to monitor the local news and media, including SENAPRED’s and SERNAGEOMIN’s websites,for the latest information, be alert to your surroundings and follow all evacuation procedures.

Actions to Take: 

  • Monitor local media for updates.
  • Notify friends and family of your safety.
  • Be aware of your surroundings.
  • Have evacuation plans that do not rely on U.S. government assistance.
  • Make contingency plans to leave.
  • Have travel documents up to date and easily accessible.
  • Carry identification at all times, e.g., a U.S. passport with current Chilean visa or Tourist Card (or at least a copy).

Assistance:  U.S. Embassy Santiago, Chile

Phone number: +56 2 2330 3716 (8:30 A.M. to 5:00 P.M) and +56 2 2330 3000 (After business hours)

Email address:

Embassy website:

State Department Consular Affairs: +1-888-407-4747 or +1-202-501-4444


Country Specific Information for Chile

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