Security Alert – U.S. Embassy Santiago, Chile – November 2, 2023

Location: Valparaiso and Vina Del Mar

Event:  The U.S. Embassy in Santiago advises U.S. citizens of an increasing crime trend in the Valparaiso and Vina Del Mar area.  Victims will experience unexpected car problems, such as a flat tire, while driving or after leaving a restaurant, business, or tourist area.  An individual(s) will act as “good” Samaritans and offer to assist.  Then, one or more individuals will distract the victims while another person will take their belongings in the car.

In addition, criminals are using Bluetooth scanners to find electronics left inside cars. They have a device that looks for “Bluetooth to pair.”  These criminals break into cars emanating strong Bluetooth signals as they walk through parking lots and garages.

Actions to Take:

  • Use caution when walking or driving
  • Do not physically resist any robbery attempt
  • Do not accept help from strangers offering to fix your car
  • Keep a low profile
  • Be aware of your surroundings
  • Do not leave any personal property in your car
  • Review your personal security plans
  • Carry proper identification

Assistance:  U.S. Embassy Santiago, Chile
Phone number: +56 2 2330 3716 (8:30 A.M. to 5:00 P.M) and +56 2 2330 3000 (After business hours)
Email address:
Embassy website:
State Department Consular Affairs: +1-888-407-4747 or 202-501-4444

Country Specific Information for Chile

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