U.S. Embassy Santiago: Routine Visa Operations Remain Suspended; Limited Student Visa Services Resume

In response to challenges related to the COVID-19 pandemic, routine visa operations remain suspended at U.S. Embassy Santiago. We have postponed or canceled all routine immigrant and nonimmigrant visa appointments as of March 20, 2020. We continue to provide emergency and mission-critical visa services as resources and local conditions allow. Although select appointments may still appear confirmed in the online scheduling system, all appointments are temporarily suspended until further notice, unless otherwise indicated. We will resume routine visa operations as soon as possible but are unable to provide a specific date at this time.

The health and safety of both our visa applicants and workforce remain our highest priority, and we will be enforcing strict social distancing measures and require masks covering mouth and nose while in our facility. To support social distancing, applicants should not arrive more than 5 minutes before their scheduled appointment time. Any applicant with symptoms such as a cough, sore throat, or fever should reschedule their interview immediately, for a date at least 14 days after the disappearance of symptoms.

For Nonimmigrant Visas:

  • As of August 10, 2020, the United States Embassy in Chile is resuming ​processing for certain nonimmigrant visa classes, to include: F1, M1, and J1 visa classes not subject to Presidential Proclamation 10052. To qualify for an interview, students must be enrolled in a full course of study other than English as a Second Language (ESL) and designated to start Fall semester 2020 in the United States. Because of limited capacity and safety precautions due to COVID-19, applicants should expect to experience some delay in appointment availability. If student applicants have less than one week before the start of classes, they may request an emergency appointment by logging into their account (https://ais.usvisa-info.com/en-cl/niv).
  • Applicants for certain J categories covered by Presidential Proclamation 10052 (Intern, Trainee, Teacher, Camp Counselor, Summer Work and Travel, Au Pair) should only request an appointment if they have reason to believe they may qualify for one of the exceptions listed in the Proclamation here: https://www.whitehouse.gov/presidential-actions/proclamation-suspending-entry-aliens-present-risk-u-s-labor-market-following-coronavirus-outbreak/.
  • Interviews for all other visa categories, including B1/B2, remain suspended.
  • Applicants of any visa category with an urgent need to travel can request an emergency appointment. If you have an urgent matter and need to travel immediately, please follow the guidance provided to request an emergency appointment at https://ais.usvisa-info.com/en-cl/niv/information/faqs#need_earlier_appt.
  • Applicants for H1B, H2B, H4, L and certain J categories covered by Presidential Proclamation 10052 should request an appointment only if you have reason to believe you may qualify for one of the exceptions listed in the Proclamation here: https://www.whitehouse.gov/presidential-actions/proclamation-suspending-entry-aliens-present-risk-u-s-labor-market-following-coronavirus-outbreak/.
  • U.S. Embassy Santiago is still able to receive visa applications that qualify for “interview waiver” (IW) by mail. However, routine processing for interview waiver applications is still currently suspended. As of July 2020, post resumed processing for a limited number of applications that qualify for a waiver of an in-person interview: renewals for work visas not subject to Presidential Proclamations, all student visa renewals, and renewals for authorized emergency cases, such as medical personnel and airline crew. To renew your visa by mail, apply online and follow the instructions: https://ais.usvisa-info.com/en-cl/niv. Please note that IW processing times may be delayed until routine visa operations can resume.
  • The MRV fee is valid and may be used for a visa application in the country where it was purchased within one year of the date of payment.

For Immigrant Visas:

If you have an urgent matter and need to travel immediately, please email SantiagoImmigration@state.gov to request an emergency appointment for your immigrant visa application.

As of July 30, 2020 U.S. Embassy Santiago has resumed certain immigrant visa services designated as mission critical, including IR1/IR2 and CR1/CR2 visa processing. If you are applying for an IR1/IR2 visa or CR1/CR2 visa and your case is ready to be interviewed, you may register online at https://ais.usvisa-info.com/en-cl/iv and follow the instructions to select an appointment.