U.S. Embassy Santiago: Routine Visa Services Suspended Until Further Notice

In response to challenges related to the COVID-19 pandemic, routine visa operations remain suspended at U.S. Embassy Santiago. We have postponed or canceled all routine immigrant and nonimmigrant visa appointments as of March 20, 2020. We continue to provide emergency and mission-critical visa services as resources and local conditions allow. Although select appointments may still appear confirmed in the online scheduling system, all appointments are temporarily suspended until further notice. We will resume routine visa operations as soon as possible but are unable to provide a specific date at this time.

For Nonimmigrant Visas:

If you have an urgent matter and need to travel immediately, please follow the guidance provided to request an emergency appointment at https://ais.usvisa-info.com/en-cl/niv/information/faqs#need_earlier_appt.
U.S. Embassy Santiago is still able to receive visa applications that qualify for “interview waiver” (IW) by mail. However, routine processing for interview waiver applications is still currently suspended. As of July 2020, post will resume processing for a limited number of applications that qualify for a waiver of an in-person interview: renewals for work visas not subject to Presidential Proclamations, all student visa renewals, and renewals for authorized emergency cases, such as medical personnel and airline crew. To renew your visa by mail, apply online and follow the instructions: https://ais.usvisa-info.com/en-cl/niv. Please note that IW processing times may be delayed until routine visa operations can resume.


The MRV fee is valid and may be used for a visa application in the country where it was purchased within one year of the date of payment.

For Immigrant Visas:
If you have an urgent matter and need to travel immediately, please email SantiagoImmigration@state.gov to request an emergency appointment for your immigrant visa application.  
As of July 30, U.S. Embassy Santiago has resumed certain immigrant visa services designated as mission critical, including IR1/IR2 and CR1/CR2 visa processing. If you are applying for an IR1/IR2 visa or CR1/CR2 visa and your case is ready to be interviewed, you may register online at https://ais.usvisa-info.com/en-cl/iv and follow the instructions to select an appointment.